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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rashana Calloway

September 17, 2025

5  out of  5
rating by Rashana Calloway
"Great service. Zach answered all my questions and provided me the best policy for my needs."
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mark charlick

September 11, 2025

5  out of  5
rating by mark charlick
"Great people there at Erik Kramer - State Farm. Always there to help."
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Jeff Hale

September 3, 2025

5  out of  5
rating by Jeff Hale
"The local office staff is always helpful and friendly. They have on more than a few occasions looked for ways to help us save some money or notified us of changes to coverage before anything happened."
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John Kempf

September 2, 2025

4  out of  5
rating by John Kempf
"In the 5 years I've relied on Erik Kramer's State Farm Agency to cover my auto and renter's insurance needs, I've been well pleased with their professionalism and full, courteous service. I recommend them to anyone seeking thorough and affordable home, auto, etc. insurance."
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Cynthia Hatfield

August 27, 2025

5  out of  5
rating by Cynthia Hatfield
"Very prompt and professional. Always helpful."
We responded:
"Thank you so much for your review, our office really enjoys working with you...thank you for your business!! -Erik Kramer State Farm"
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Derrick Newman

August 27, 2025

5  out of  5
rating by Derrick Newman
"I’ve been working with Alyssa Anderson making sure my polices are the best fit for me and my family and she’s been nothing short of professional and very helpful, she’s not one to try and upsell you something you don’t need but would rather work with you to make sure everything is a good fit for your needs."
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Victoria Scott

August 26, 2025

5  out of  5
rating by Victoria Scott
"A fantastic office to work with! They helped us find a price for insurance that was better than all of their competitors! They always reply promptly and are very kind. I will 100% recommend to friends and family."
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Tricia Bazzy

August 25, 2025

5  out of  5
rating by Tricia Bazzy
"amazing service and very helpful highly recommend"
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Colin Berens

August 13, 2025

5  out of  5
rating by Colin Berens
"Alyssa Anderson is wonderful. She always takes the time to understand ones needs and provides the best options available!"
We responded:
"Thanks Colin, I'm glad you are happy with the service Alyssa has been providing you with your insurance needs. Thanks for your business! -Erik Kramer State Farm "
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Marsha Wallace

August 13, 2025

5  out of  5
rating by Marsha Wallace
"Alyssa is so helpful in helping us gather the necessary documents needed for renewal. This office provides personalized service every time!"
We responded:
"Thanks for the review Marsha. We always enjoy working with you and appreciate your business!"
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Jill Maynard

August 12, 2025

5  out of  5
rating by Jill Maynard
"Highly recommend this branch! Alyssa and Stephanie are super friendly and very responsive. I always feel like they are actually looking out for what is best for me and my family. Thank you!"
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Dennis Cutler

August 12, 2025

5  out of  5
rating by Dennis Cutler
"I just wanted to say how grateful I am to Nicole Hillier at State Farm. Last year I was in an accident and she was right there to calm me down and guide me through the entire claim process. Nicole is always there to answer all of your questions with a smile and politeness you don't see these days. It's so great to actually speak to a human being over the phone or in person who treats you with such respect! You might find cheaper insurance somewhere else, but you won't find another Nicole. I chose this agency when I moved to Brighton 12 years ago, but stayed because of Nicole and the quality she brings to the business."
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Donna

August 12, 2025

5  out of  5
rating by Donna
"Very responsive! Excellent customer service."
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Tony Tulgetske

August 8, 2025

5  out of  5
rating by Tony Tulgetske
"Great provider to work with!"
We responded:
"Thanks for leaving us a review Tony, I really appreciate it. Thank you for your business! -Erik Kramer State Farm "
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Mikel Brown

August 8, 2025

4  out of  5
rating by Mikel Brown
"I am receiving good and needed service with a helper agent. It would be great to be able to add my car into this mix..."
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Scott Sundberg

August 7, 2025

5  out of  5
rating by Scott Sundberg
"I have been working with Erik, Stephanie and Nicole, for year's. They are always going above and beyond for me. It is always nice when you can call the office and connect directly with one of them, not a automated system or call center. I always recommend them to anyone looking for a agent who knows the value of customer service."
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Lorrie Jankowski

August 6, 2025

5  out of  5
rating by Lorrie Jankowski
"Helpful and friendly"
We responded:
"Thanks for leaving us a review Lorrie, we really appreciate your business! -Erik Kramer State Farm "
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Elijah Poisson

August 6, 2025

5  out of  5
rating by Elijah Poisson
"Very positive experience with State Farm! As a new homeowner I recently had to get homeowners insurance for the first time, which seemed like a daunting task initially. Stephanie thoroughly and patiently explained everything about the coverage and helped us understand the finer points of our policy. She walked us through each step and made all of the information digestible and easy to understand. Not to mention the very competitive rates! I firmly believe that Stephanie has our best interest in mind and worked hard to get us the best rates with the best coverage. The customer service and coverage is head and shoulders above any other company we received quotes from. You will not be disappointed with State Farm!"
We responded:
"Thanks for the kind words Elijah, I'm glad you were happy with the service that Stephanie provided you. I'm glad you chose us to do business with us.Congratulations on your new home and thank you for your business! -Erik Kramer State Farm "
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Brenda Rill

August 5, 2025

5  out of  5
rating by Brenda Rill
"We needed proof of insurance for our car purchase and they took care of us quickly and efficiently. The office is very responsive, friendly and efficient."
We responded:
"Thanks for the review Brenda, really appreciate your business! -Erik Kramer State Farm "
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Sylvia Samson

August 5, 2025

5  out of  5
rating by Sylvia Samson
"Always friendly with great service"
We responded:
"Thanks Sylvia, I'm glad you are happy with the service our team provides you. Thank you for your business! -Erik Kramer State Farm "
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angela shuh

August 5, 2025

5  out of  5
rating by angela shuh
"The service we receive is always topnotch. Everyone is always very responsive and helpful whenever I reach out with questions. I appreciate the thoughtfulness they put into searching out the best options for my insurance needs."
We responded:
"Thanks Angela, I'm glad you are happy with the service from our office. I appreciate the review, thank you for your business! -Erik Kramer State Farm "
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Sean Foster

August 4, 2025

5  out of  5
rating by Sean Foster
"Erik and Stacy are great. They helped me with an old insurance policy that wasnt being managed very well. They also helped me navigate new life insurance policies recently saving me money overal."
We responded:
"Thank you Sean, really appreciate your review...thank you for your business! -Erik Kramer State Farm "
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Mary Jo Shipman

August 4, 2025

5  out of  5
rating by Mary Jo Shipman
"All my needs were answered swifty and professionally! Great job team!"
We responded:
"Thanks Mary Jo, we really appreciate your business! -Erik Kramer State Farm "
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Rob

July 29, 2025

5  out of  5
rating by Rob
"Erik Kramer Statefarm is the best at what they do. You won’t find a better place for insurance in the Livingston county area. Quick to respond and customer service from Alyssa is top notch. You can do everything through email and save yourself time and money."
We responded:
"Thanks Robert, you've always been great to work with! We appreciate the kind words and look forward to continuing to work with you...thanks for your business! -Erik Kramer State Farm"
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Kathleen Devine

July 8, 2025

5  out of  5
rating by Kathleen Devine
"I am very pleased with State farm located in Brighton (Eric Kramer). They definitely work at giving you the best prices available and most of all you don't get the runaround when filing a claim. Nicole the receptionist has worked there for many years and is one of the sweetest people you'll ever meet. Nicole is always available to answer questions when needed. I have my renters and car insured through them for 15 + years. I highly recommend them!"
We responded:
"Thanks for the review Kathleen, we really appreciate it...thank you for your business! -Erik Kramer State Farm "